Executive coach Lisa Gates helps managers and leaders who are struggling with coaching learn the three basic types—coaching to improve performance, develop careers, and encourage high performers—and apply different techniques to get results. She also helps you avoid some of the common coaching traps and develop a coaching habit.

Instructor Jessie Withers walks through the concepts behind Objectives and Key Roles (OKRs), how to design OKRs for groups, and how to implement the framework across an organization. Jessie also discusses how to manage OKRs throughout the year, measure results, and create a culture of accountability.

This course provides the tools and techniques you need to improve your decision-making skills over time and to support your team’s ability to make high-risk group decisions. Learn how to identify common cognitive blind-spots, develop cogent hypotheses, remain open to a wide range of possible solutions, and choose wisely among them.

How Leaders can Connect Empathy with Results

Leading with empathy has been identified as a top skill for the modern leader, but leaders must move beyond simply understanding empathy to intentionally developing it to help their team achieve their goals. In this focused course, leadership expert Scott Mautz offers specific practices that can help leaders express empathy and connect it to the bigger picture of driving desired results in a humane and ethical way.

In this short course, the first installment in the Performance Management series, Dr. Todd Dewett digs into the manager’s role in managing performance, helping you master both goal setting and performance management. Learn how to create an environment that’s data driven and ensures support and accountability, as well as help your direct reports define and align smart goals.

In this course, Dorie Clark shares frameworks and strategies to help you make strategic thinking a daily habit, so that you can make the best use of your time, energy, and effort at work. Discover how to set yourself up for success by carving out time for strategic thinking and adjusting your routine to spark more strategic thoughts.

As a professional, your job is to deliver results: to identify what needs to be accomplished and get it done. It's what separates high potentials and high performers from the rest. In this course, leadership expert Dave Crenshaw shares a simple formula for delivering results—setting up systems and habits that reinforce your goals and adding personal accountability to reinforce your efforts.

Learn the art and science of business decision-making from leadership trainer and coach Mike Figliuolo. Mike outlines the four styles of decision making—autocratic, participatory, democratic, and consensual—and reveals which styles are best suited for specific situations.

Learn to make better, more informed decisions in an unpredictable world. In this course, adapted from the popular podcast How to Be Awesome at Your Job, host Pete Mockaitis interviews World Series of Poker champion and National Science Foundation Fellow Annie Duke.

Phil Gold helps you identify the best way to approach and work with others whose expertise is more technical. Phil goes over how to move past your initial uncertainty as a nontechnical person, quickly get up to speed with your team's work, and communicate effectively with your more technically inclined colleagues.

In this course Selena Rezvani gets you equipped and ready to be your own self-advocate. Learn how to amplify your voice by being prepared for obvious and less obvious scenarios. Discover how to recognize opportunities to back yourself.

Preparing for an upcoming interview, presentation, or speech? Tune into this course to get tips for boosting your overall self-confidence to ensure that you shine during your performance.

Course Bundle: Learn strategies to set clear virtual meeting expectations, manage conflict virtually, assessing and managing virtual team performance and more.

Building and managing teams is enough of a challenge when everyone is in the same location. Collaboration when working on a team that's virtual requires even more commitment. In this course, you'll learn about teamwork and team leadership when working on a virtual team. You'll cover remote management and tactics for communication, assessment, and meetings for virtual teams.

This audio-only summary of the popular book by Edgar H. Schein, a management scholar, and his son Peter A. Schein, an expert on organizations, explains how to achieve cultural change through humble leadership. The theme picks up on their previous books, Humble Consulting and Humble Inquiry. Their guidance will be especially useful to coaches, mentors, and HR officials who work on leadership development.

how to build a compassionate, inclusive work environment where employees can thrive as they adjust to our new normal. Discover how to apply inclusive design to your work. Learn about the difference between empathy and compassion and the role inclusion plays in the development of organizational resilience. Get tips for discussing mental health issues openly, and without judgment.

Doug Rose talks about the importance of understanding cross-functional teams and how they allow employees to work better together. Plus, see how to overcome common challenges and maximize your team's performance. As you'll learn, cross-functional teams can be more productive, as well as a fun and rewarding way to work together to quickly deliver your product.

In this course, leadership expert Sara Canaday shares the differences between managing, training, and coaching, and provides managers with coaching models and skills to support the development and growth of their employees. Sara presents the business case for coaching, explores common coaching challenges, and explains how to provide feedback and set goals.

This course teaches us how to create professional yet personal connections with remote team members and how to satisfy that missing element of closeness that people get when they are together at work. Productivity expert Dave Crenshaw explains how to reach out to others, be authentic online, build a great reputation, and make meaningful connections with your peers.

In this course, Duke University professor Dr. Daisy Lovelace shares principles and strategies that can help you have more productive, meaningful conversations on topics related to diversity. Daisy helps you understand that everyone has a unique lens based on their experiences, and that understanding and appreciating that difference is the first step in being able to discuss sensitive topics. She also outlines a number of techniques to help you navigate these difficult conversations.

In this course, Duke University professor Dr. Daisy Lovelace highlights the key characteristics of exemplary team members. As she dives into each trait, Daisy shares how—by making subtle changes—you can adopt these behaviors to become a more valuable collaborator.

In this course, Dr. Todd Dewett shows how to pitch your ideas strategically. He explains how to prepare your presentation, read the room, time your delivery, and address any challenges: competing agendas, resistors, or even a chilly reception. By being able analyze the dynamics of a group of stakeholders—whether it's a team of coworkers, managers, or marketers—you can better tailor your pitch and move your idea forward.

In this course, public intellectual and professor Michael Shermer gives viewers a toolkit to approach having even the most difficult conversations. Learn the rules for engagement and find out how to improve your listening skills. Michael also provides a set of questions that you can ask to help improve understanding—and offers tips taken from the tactics of hostage negotiators.

In this course, instructor Selena Rezvani shows you how to break this cycle of procrastination and inaction. Using examples from her own career, as well as lessons from top executives, Selena demonstrates how to shift your mindset and leverage practical tools to power your self-motivation—and, in turn, set and achieve bigger, more audacious goals.

To successfully achieve business goals in this landscape, managers need to help their employees learn how to adapt to changing conditions. In this course, eParachute founder Gary Bolles outlines why workers—and managers—need to be adaptive, and what skills managers can help employees develop in order to be resilient. He also expands the discussion to include how to develop adaptive teams, and discusses the future of adaptive work.

In this course you can discover the skills, tools, and systems needed to succeed in an ever-changing landscape. Instructor Jerry Pico has led dozens of companies through cultural transformations big and small. He integrates real-life examples from his consulting practice and in-house experience into the course.

This course outlines those skills, as well as the practical steps to take to successfully transition from an individual contributor developer on a team to an engineering manager. Instructor Jessica Rose details the fundamental tasks you'll need to tackle as a manager, as well as how to switch your focus from hands-on coding to coaching.

In this course, eParachute founder Gary Bolles explains how to help managers become more adaptive, so that they can solve new problems as the world changes rapidly around them. Gary shares how to create an environment where adaptive managers can thrive, and discusses how to manage an adaptive workforce.

This course is for program managers and project managers who are managing more than one project (which is most of them!). Learn exactly what a resource is, how to prioritize projects based on resource availability, and how to get the people you want to work on your projects. Find out how to construct a resource plan that ensures no resource is overcommitted or underutilized, identifies bottlenecks and scarcities, and handles interdependencies in the "cube" of resources, projects, and time.

In this course you can learn what employees need in order to do their best work and how to provide them with purpose, meaning, and control. Talent maximizer Roberta Matuson busts common myths about employee motivations and shares practical way to increase engagement—including low-cost solutions to show employees they are valued and relationship-building strategies that will lead to lifelong connections with the members of your team.

In this course, CEO Bonnie Hagemann shows corporate and community leaders how to lead with vision, breaking visionary leadership down into steps that anyone can follow. Discover why it's needed, why it's lacking, and how you can fill the gap. Then find out how to build your personal vision and gain the skills and tools to build a vision for your organization, division, department, team, community cause, or nonprofit.

This course teaches adaptive project leadership techniques to help you keep up with the pace of change. It covers strategies and skills such as lean product management, adaptive thinking, and agile leadership.

Dr. Todd Dewett helps you assess your resourcefulness by first evaluating your professional resources (personal network, expertise, information, and access to finances) and explains how to decide when and how to use them. He also provides advice on developing habits to cultivate resourcefulness, such as asking the right questions and building your network across a broad spectrum.

This course provides an overview of the basic tools used for process improvement, such as statistical process control, and how to use these tools to improve the three most critical aspects of your business process: time, quality, and cost. Chris Croft distills the best practices from process improvement frameworks such as Lean and Six Sigma, and combines them into lessons that will help take the core of what your business does, measure it, and do it better.

This course outlines those skills, as well as the practical steps to take to successfully transition from an individual contributor developer on a team to an engineering manager. Instructor Jessica Rose details the fundamental tasks you'll need to tackle as a manager, as well as how to switch your focus from hands-on coding to coaching. Plus, she shares how to best advocate for your direct reports, as well as continue to grow your technical skills while in a leadership role.

According to Harvard Business Review, organizations with a mix of high- and low-risk innovation activity significantly outperform the competition.* Author and CEO Lisa Bodell guides you through the importance of smart risk-taking in innovation. From evaluating ideas and managing your pipeline to setting metrics that connect to your innovation goals, you’ll find practical strategies for risk-taking in your own business.

In this course, adapted from the popular podcast How to Be Awesome at Your Job, host Pete Mockaitis interviews renowned author and speaker Charlie Harary. Charlie provides advice to adjust your recurring thought patterns to find your greatness, enhance emotional wellbeing, and enjoy work more every day.